Objective: This study aimed to investigate the effectiveness of an SSI delivered by ED ESSI. We examined the chatbot’s impact on eating disorder pathology, psychosocial impairment, depression, anxiety ...

Abstract: The rapid growth of online shopping has underscored the need for effective customer service techniques that go beyond traditional channels such as email, mobile responses, and FAQs. In this ...

In tweaking its chatbot to appeal to more people, OpenAI made it riskier for some of them. Now the company has made its chatbot safer. Will that undermine its quest for growth? Credit...Julia Dufosse ...

Romantic relationships with artificial intelligence were once the stuff of science fiction, but are now a real part of life for millions worldwide. From emotionally perceptive chatbots to immersive ...

Ms. Kunze is the chief executive of Pandorabots. Kuki is accustomed to gifts from her biggest fans. They send flowers, chocolates and handwritten cards to the office, especially around the holidays.

Chatbots once symbolized digital transformation — those polite text boxes on corporate websites and service portals promised to make support smarter and cheaper. The addition of generative AI (genAI) ...