Windows only: LookInMyPC generates a complete report of what's going on in a computer—from hardware to software, and everything in between. After playing around with it, this writer wouldn't start ...

The Windows operating system ships with native troubleshooting packs you can run to fix issues with audio, video playback, Windows Update, internet connection, etc. If you want, you can add/remove ...

In this IT tale, a techie lands his first job working at a support center -- and learns to really listen to what a caller is saying Back in the mid-’90s, I worked at a support center for a line of ...

The shift to remote work was jarring for companies and their team members who were new to the process, but many quickly adapted and came to appreciate the flexibility of working from home. However, ...

If you have a knowledge of all things technological and can solve any computer problem you encounter, you might think about turning these skills into profit. Starting your own computer troubleshooting ...

Longest IT job ever—but after a century of research, there's been a breakthrough in modeling the first known computer. When you purchase through links on our site, we may earn an affiliate commission.

A new tech support scam has been discovered that shows a fake BSOD, or Blue Screen of Death, on the infected computer and then displays an application that pretends to be a Troubleshooter for Windows.