Phil Portman is a serial entrepreneur and the Founder & CEO of Textdrip — a small business SMS marketing tool to automate SMS campaigns. When things are going well, leadership looks like an easy task.

Managing small business operations can feel overwhelming, especially when you try to balance cash flow, track expenses, and handle day-to-day tasks with limited resources. These challenges can lead to ...

2024 is the year when businesses across industries are learning how to adopt artificial intelligence (AI) into their operations and partnering with AI companies that can assist with these needs. Local ...

New technologies are helping automate mundane tasks, replacing the need for humans to participate in disconnected, repetitive activities. As development accelerates, with new tools continuously ...

Verizon uses generative AI to reduce the workload from its high volume of business-related calls. The AI can give agents prompts on how to handle issues and summarize calls with customers. This ...

Globalization and technology have profoundly transformed the modern workplace. Where businesses once operated within the confines of geographic borders, today's companies can extend their reach to ...

Scientists aren't comedians, but it turns out a joke or two can go a long way. That's according to a new study that found when researchers use humor in their communication -- particularly online -- ...