Q: Every time I right-click a photo on the Web and choose Save Picture As . . ., the default folder where Windows wants to save it is My Pictures. Likewise, when I go to insert a photo into a Word or ...

The My Computer folder can be accessed in three different places on the computer and does exactly the same thing in all three places. You can find the My Computer folder on the computer's desktop, on ...

Jeff Werner is a software engineer and has been writing this column since 2007. Question: Where are my downloads, files, etc.? I cannot find anything when I look in Folders, or in Downloads.

We have noticed that some documents on some occasions, documents are stuck in the printer queue, but are not getting a printer. This situation is very annoying and needs an immediate remedy. In this ...

Where is the best place to keep your personal documents, either as your primary place of storage or as back-up? These could include your ID, birth and marriage certificates; your will; bank and ...