I've been anxiously expecting a package from UPS. That's why a text I received the other day caught my eye. Claiming to be from UPS, the message said that the carrier attempted to deliver the package ...

Dear Eric: I don’t suppose I am the only one who feels ghosted by friends and family in their slow response time to texts. I am curious as to what is the courteous time to respond to texts. I have ...

I am on vacation! Please enjoy this rerun column from July of last summer! Dear Lizzy, This just happened and I am unsure what to do: I got a text from a friend saying something pretty mean … about me ...

Every message you send in the workplace carries weight. Without your awareness, emotional undercurrents, such as defensiveness, comparison, imagined judgments, or fear can seep into the tone of your ...