The National Restaurant Association Educational Foundation (NRAEF) announced today the debut of the Food and Beverage Service Competency Model – the first-ever competency model designed expressly for ...

As large enterprises search for solutions to get the most out of their outsourcing vendors, many are turning to operational frameworks like ITIL (Information Technology Infrastructure Library) to ...

Competency models are used to define which characteristics and performance requirements are needed to meet a certain expectation. A competency is essentially being adept and capable at a certain skill ...

Not so long ago, trainers went out like cowboys at a roundup and herded students through the turnstile to “get trained.” If the head count was high, the training was considered a success. Well, maybe ...

Perfection may be your goal when developing a competency model for your supply management team. While that’s admirable, keep in mind the most important characteristics of the plan are consistency and ...

We often hear from the Operations team saying, “we don’t get the right people for the job”, complaining about the HR team. The HR team in turn says, “the operations’ team did not know what skills were ...

You’re at a cocktail party, and someone asks what you do for a living. “I’m an automation professional,” you reply. “Oh, so you work with robots,” comes the response. Well, maybe you do work with ...

Corrected: This story has been updated to correct the number of districts participating in Washington state’s Mastery-Based Learning Collaborative. Every state now allows schools to embrace competency ...