In 2016, when Microsoft announced its makeover of its CRM and ERP strategy in the form of Dynamics 365, officials started talking up the Common Data Model (CDM), which was the heart of those services.

The Common Data Model, which Microsoft describes as "an out-of-box business database for storing and managing business entities," is at the center of its PowerApps service for building custom business ...

Microsoft, SAP and Adobe this week at a Microsoft Ignite conference launched an ambitious effort to create a common data model for applications deployed on the Microsoft Azure cloud that one day could ...

While not yet officially announced, the Trump administration’s management agenda is coming into focus. Office of Management and Budget Deputy Director for Management Eric Ueland has described four ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced the Yokohama platform release, unleashing new AI agents across CRM, HR, IT, ...